Employers and managers need to be leaders of their teams.
Team members look to their superiors for guidance and direction.
But providing instruction is not enough these days.
Your team members want more.
The best way to show your staff that you truly care is to understand who they are as people, and not just who they are as employees.
Failing to CONNECT on a personal level can leave your staff members thinking that their leaders don’t really care for them at all.
The out-of-touch leadership style is now redundant.
Leaders these days are expected to be more CONNECTED with their team members by being emotionally intelligent, actively listening, and being more available for their staff for conversations on all sorts of things.
One way of engaging better with team members is to have regular discussions with them on a one-on-one basis from early on in their engagement.
As well as discussing their progress and performance, important emotional topics should be addressed, like finding out what motivates your employee, and also how they like to be recognised at work.
It’s also important to understand how they feel about their career, and to even discuss why they chose to work for you and whether they have any feedback for management.
Even just meeting with team members one-on-one on a regular basis and asking them how things are going can be a very liberating and emotionally connecting discussion, that says to the employee:
“We value you. And we care about you.”
The thing to remember at work is that a lot of your team bring their “whole self” to work, and not just their “employee personas”.
And although we do want to see our team leaving their excess baggage at the door each morning, acknowledging the existence of the baggage with team members can go along way towards saying:
“I care, and I understand. How can I help?”
Businesses that can embrace the soft side, as well as the practical side of things, will experience better results in these days of increased awareness for management of emotional intelligence.
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