The Positive Benefits Of Having A Great Coach
“The rewards for those who do “do-the-work” are worth it.”
Do People Really Say This Stuff?
“It’s pretty embarrassing to believe that someone doing their job can be abused and harassed by another member of the human race, simply because they are doing their job.”
Inaction Is In Reality An Action Of Neglect
“Inaction is an unacceptable treatment plan, and allowing and accepting inaction is a definite failure to act in the best interests of the patient.”
It’s Always Showtime!!
“More than ever, our customers and patients are screaming out for above average levels of service.”
When Is The Best Time To Plant An Oak Tree?
“The reality was, that for whatever reason, this chap had unknowingly signed the death sentence for these teeth…and that death sentence was unnecessary.”
How Bad Is Your Dental Office Phone Message?
“So many times I hear dental practices [and other businesses] using their answering phone or a message service during business hours as a safety net…”
Beware Of These Dangerous Types Of People…
“Life is too short to tolerate nasty and destructive people….”
You Only Get One Chance To Make A Great First Impression
“The poor old dentist owner has no idea that callers to his practice are being treated so poorly.”
Do You Drive Your Car With GPS Navigation On Or Off?
“If business success was easy then everybody out there would own a successful business.”
Going The Extra Mile Should Always Come Naturally
“It is the little things that end up having the big impacts.”
Disappointment Results For Those Who Fail To Truly Plan
“Ultimately, you need to be in control of your own plan.”
There Is No Secret To Giving Consistently Great Customer Service
“Give your patients the time they deserve, and more. Take the necessary time to cement your relationships.”
Selling Is Sharing.
“It is your duty to help people in need to acquire what they need.”
An Open Letter From Mary Portas: Is Your Business Consistently Offering Unfailing Quality, Honest Value, And Genuinely Helpful Service?
“Loyal customers of yours will leave your business and go elsewhere if they believe that your business is devaluing their usual experience, and taking them for granted.”
The Results Will Be Worth The Effort
“For a dental practice to be successful and for everybody there to be happy, the practice needs to achieve two things…”
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