Even after thirty years in treating patients as customers David is able to open our eyes again towards better customer service. David, I really enjoyed your presentation and you are very pleasant to listen to.

“I have implemented the method. It works!” It might be awkward in the beginning, but after you master it, you reap the benefits.

As a coach David you have been an inspiration to us all and we have learnt a great deal from you over the past twelve months. My team at the Dental Lounge has and will always continue to progress with what you have taught us. We are very grateful to you for helping us all grow both professionally and personally.

Really enjoyed the detail and explanations given throughout the two days on why the system works. Loads of hints and tips on creating the Ultimate Patient Experience. Venue excellent. Food great. And David and Jayne were very welcoming.

Our office 100% follows all Dr Moffet’s systems. I am proud to be a part of today’s seminar. Absolutely honoured to attend. I now have a better understanding of how to take care of difficult “shopper” patients and phone calls. We will definitely use it in our office on a regular basis. Thank you for sharing your wisdom!

Great workshop David. Very clear and precise. I now have a good understanding of what needs to be done.

A great experience overall. My favourite is the “Secret Service”. And the great examples of how to implement the various strategies and different ways of improving the customer journey. Implementing just a few of the things discussed would make a BIG difference.

Re-enforcement and awareness. I liked the focus on the Vision for the office. Overwhelming, there was a lot of great information. I certainly learned a lot. I am excited to implement as much as I can.

I have attended numerous seminars over the last thirty years, but never attended one that deals with the fundamentals of practice effectiveness as well as Dr. David Moffet’s Ultimate Patient Experience. If you really care about your patients and your own success don’t miss this extraordinary opportunity.

I enjoyed the Q&As. Most seminars and workshops do not allow for so many questions. We are happy to know about the things my office is doing already and we learned so many more.

You provided a systematic approach to making every step of the patient visit different to what they are probably used to. Absolutely! Better to start now as a new Office, rather than later. Thank you, David!

Fantastic Seminar! David, many thanks for imparting practical and useful information in such a fun and interactive manner! It was a wonderful opportunity to learn how to make a dental practice more rewarding and more enjoyable. You presented clear and practical advice that I can take back to the practice and start applying straight away. I am excited and inspired to go back to the practice and start implementing the Ultimate Patient Experience!!!